In today’s global arena, knowledge of foreign affairs and an understanding of proper protocol is in high-demand, the area of Diplomatic Etiquette and Protocol can be intimidating and difficult to grasp without specialized background knowledge and experience. This course is designed to sharpen your professional, social, business & diplomatic skills and to empower your multi-cultural communication competence, this requires an in-depth understanding of the various layers of Protocol and Etiquette.

Development and enhancement of the skills and abilities of employees working within the Public Relations field, is considered very important, since it constitutes a part of the globally applicable procedures, including contemporary applications of rules and regulations adopted by International Organizations, under Global Protocol Regulations, for communication between countries, establishments, and organization on the international level.

Through this course we are going to introduce the rules and practices of gentle behavior, the best practices for communication with others, good reception, since all such related matters represent a large portion of our personality.

Protocol is one of the most modern terms in terms of language but very old in terms of history as the word protocol is a development of the word of the conventions and understandings this is in the world of politics and at the international level, but within the field of business management has become the formulation of protocols is one of the important and necessary skills and very necessary for people who wish to They must take administrative duties. The people who perform such functions must have linguistic abilities, thought and management education. The protocols within the company have a specific form and model to be dealt with within large companies and taught in the largest academies and universities.

Who Should Attend?

• Government representatives.
• International organizations staff.
• Practicing diplomats.
• Communications officers.
• Protocol officers, Business managers and executives, and PR consultants.
• Meeting planners and event’s organizers.
• Personal assistants and Secretaries.
• Administrative professionals.
• Human Relations consultants.
• Those whose profession requires communicating and socializing in the global marketplace.
• Those who wish to sharpen, refresh, and expand their knowledge on the international protocol in business & diplomacy.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Enhance your diplomatic use of language.
• Refine your professional public image.
• Introduce yourselves and others appropriately and engage in initial conversation.
• Present yourselves, and your organizations, with confidence.
• Use handshakes effectively and present and receive business cards appropriately.
• Use correct titles and forms of address in different contexts.
• Prepare invitations for various events and different levels of formality; prepare notes of acceptance and decline for events.
• Plan and prepare for hosting important events and meeting dignitaries.
• Plan seating arrangements and balance table seating.
• React in an appropriate and proactive manner to arising protocol-related questions and issues.

• What is Diplomatic Protocol?
• The importance of Diplomatic Protocol.
• Ceremonies, etiquette, and diplomatic protocol.
• Basic Determinants of Diplomatic Protocol.
• How to behave in special occasions.
• Modern rules of etiquette and protocol.
• Conditions to be fulfilled in the ceremony.
• Ceremonial dress code.
• Priority application areas.
• Order of embassy members.
• General rules of precedence.
• Banquet and parties planning and etiquette.
• Arrival and departure times.
• Reception protocol.
• Steps to organize and prepare the conference.
• Official visit ceremonies.
• Flag Raising Rules.
• Presentation and introduction etiquette.
• Courtesy etiquette.
• Official and International Courtesy Images.
• Rules of decency in the event of the death of a foreign head of state.
• The art of conversation.
• Introduce yourselves and others appropriately.
• Receive business cards appropriately.
• The concept of soft power in diplomacy.
• Public diplomacy strategies and cultural exchange programs.
• Harnessing social media and digital platforms for diplomatic outreach.
• Diplomacy's role in promoting economic interests.
• Use correct titles and forms of address in different contexts.
• Prepare invitations for various events and different levels of formality; prepare notes of acceptance and decline for events.
• Emerging trends in diplomacy, including digital diplomacy.
• Plan and prepare for hosting important events and meeting dignitaries.
• How to react in an appropriate and proactive manner to arising protocol-related questions and issues.